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Last updated: February 14, 2026
By accessing or using ClearChoicePartner's website, platform, or any related services (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). You must be at least 18 years of age and have the legal authority to bind yourself or the business entity you represent to these Terms. If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity. If you do not agree to these Terms, you must not access or use the Services.
ClearChoicePartner operates a lead marketplace that connects licensed insurance professionals with consumers who are actively seeking insurance quotes and coverage options. Our platform facilitates the delivery of qualified consumer leads through multiple channels, including email notifications, SMS alerts, CRM integrations, and live call transfers. The specific features, lead types, and delivery methods available to you depend on your account tier, geographic targeting preferences, and product selections. ClearChoicePartner does not guarantee any specific volume of leads, conversion rates, or business outcomes. We continuously work to improve lead quality and delivery, but the nature of consumer-generated inquiries means that results may vary.
To access the Services, you must create an account by providing accurate, current, and complete registration information. You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activity that occurs under your account. You must be a licensed insurance professional in the jurisdictions where you intend to use our leads, and you agree to provide proof of licensure upon request. You must notify ClearChoicePartner immediately of any unauthorized access to or use of your account. We reserve the right to suspend or terminate any account that we reasonably believe has been compromised, is being used in violation of these Terms, or contains inaccurate registration information.
All leads are purchased on a prepaid basis. Lead costs are deducted from your account balance at the time of delivery. All sales are final except as expressly provided in our lead return policy outlined in Section 5. Pricing for leads is subject to change with a minimum of 30 days' prior written notice delivered via email or through the platform. You may optionally enable auto-refill functionality to maintain a minimum account balance; by enabling auto-refill, you authorize ClearChoicePartner to charge your designated payment method when your balance falls below the configured threshold. Refunds of account balances are provided at ClearChoicePartner's sole discretion and may be subject to processing fees. You are responsible for any applicable taxes associated with your use of the Services.
ClearChoicePartner is committed to delivering high-quality leads. Leads that contain demonstrably invalid contact information, such as disconnected phone numbers, invalid email addresses, or fabricated consumer details, may be eligible for return and account credit. To request a return, you must submit a return request through the platform within 72 hours of lead delivery. All return requests are subject to our verification and approval process.
The following leads are not eligible for return:
All content, features, functionality, technology, software, trademarks, trade names, logos, and other intellectual property displayed on or used in connection with the Services are the exclusive property of ClearChoicePartner or its licensors and are protected by United States and international intellectual property laws. Subject to your compliance with these Terms, ClearChoicePartner grants you a limited, non-exclusive, non-transferable, revocable license to access and use the platform solely for its intended purpose of purchasing and managing insurance leads. You may not copy, reproduce, modify, distribute, transmit, display, perform, publish, license, create derivative works from, reverse engineer, decompile, or disassemble any part of the Services or its underlying technology without our prior written consent.
You agree not to use the Services for any purpose that is unlawful or prohibited by these Terms. Prohibited activities include, but are not limited to:
Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of the business relationship. Confidential information includes, but is not limited to, lead data and consumer personal information, pricing structures and fee schedules, business strategies and operational terms, platform technology and trade secrets, and any information designated as confidential by the disclosing party. The receiving party shall not disclose confidential information to any third party without the prior written consent of the disclosing party. These confidentiality obligations do not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already known to the receiving party prior to disclosure; (c) is independently developed by the receiving party without use of the confidential information; or (d) is required to be disclosed by law, regulation, or court order, provided the receiving party gives prompt written notice where legally permitted.
To the maximum extent permitted by applicable law, ClearChoicePartner, its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, business opportunities, or goodwill, arising out of or related to your use of or inability to use the Services, regardless of the theory of liability and even if ClearChoicePartner has been advised of the possibility of such damages. In no event shall ClearChoicePartner's total cumulative liability to you for all claims arising out of or related to these Terms or the Services exceed the total amount you have paid to ClearChoicePartner during the twelve (12) months immediately preceding the event giving rise to the claim. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you, in which case liability shall be limited to the fullest extent permitted by applicable law.
You agree to defend, indemnify, and hold harmless ClearChoicePartner, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
In the event of any dispute, controversy, or claim arising out of or relating to these Terms or the Services, the parties agree to first attempt resolution through good-faith negotiation for a period of thirty (30) days following written notice of the dispute. If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in Dallas, Texas, before a single arbitrator. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. Each party shall bear its own costs and attorneys' fees incurred in connection with the arbitration, unless the arbitrator determines otherwise. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm pending the outcome of arbitration.
ClearChoicePartner reserves the right to modify, update, or replace these Terms at any time. We will provide at least thirty (30) days' prior notice of any changes by sending an email to the address associated with your account or by posting a prominent notice on the platform. Your continued use of the Services after the effective date of the modified Terms constitutes your acceptance of the changes. For material changes that significantly affect your rights or obligations, ClearChoicePartner will require affirmative consent from existing users before the changes take effect. If you do not agree with the modified Terms, you must discontinue your use of the Services before the changes become effective.
Either party may terminate this agreement by providing thirty (30) days' written notice to the other party. ClearChoicePartner reserves the right to terminate your account immediately and without prior notice in the event of a material breach of these Terms, including but not limited to fraudulent activity, violation of applicable laws, or misuse of lead data. Upon termination for any reason:
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Subject to the arbitration provisions in Section 11, the parties agree to the exclusive jurisdiction of the state and federal courts located in Dallas County, Texas, for any legal proceedings arising out of or related to these Terms or the Services. You hereby consent to personal jurisdiction and venue in such courts and waive any objection based on inconvenient forum.
Neither party shall be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay results from circumstances beyond the party's reasonable control, including but not limited to acts of God, natural disasters, fires, floods, earthquakes, epidemics or pandemics, war, terrorism, civil unrest, government actions or orders, embargoes, sanctions, labor disputes, internet or telecommunications outages, power failures, or failures of third-party service providers. The affected party shall provide prompt written notice of the force majeure event and shall use commercially reasonable efforts to mitigate its impact and resume performance as soon as practicable.
These Terms, together with our Privacy Policy, any applicable order forms, and any supplemental terms or policies referenced herein, constitute the entire agreement between you and ClearChoicePartner with respect to the subject matter hereof and supersede all prior or contemporaneous agreements, representations, warranties, and understandings, whether written, oral, or implied. If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent. No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term.
If you have any questions, concerns, or requests regarding these Terms of Service, please contact us at [email protected].
